Hold Pick-Up & Overdue Notifications

For patrons who use email and/or a SmartPhone, email and text message notices are available for alerting you…:

  • When an item you have placed on hold is available for pick-up.
  • When an item you have checked out will be due in 3 days (this is also called a “pre-overdue” notice).
  • When an item is overdue and must be returned or renewed.  Overdue fines may or may not accrue, depending on which library owns the item(s).

Regarding email:  if you provide(d) an email address upon applying for a library card, email is the default notification method.  If you would prefer email notification (instead of “robo-calls”) please provide the Circulation Desk staff with your email address.  Please also alert the Circulation Desk staff if you change your email address, and of any problems you may experience with receiving email notices. 

Regarding text messages:  text message notification is offered as an optional supplementary form of notification.  You will continue to receive a call or email, but a text message to your SmartPhone would arrive as well.  If you do not have an unlimited plan for texting, this may result in charges.

If you would like to receive text messages in addition to your regular notification method, please call the Circulation Desk at (845) 986-1047, ext. 3, or email warcirc@rcls.org and provide us your cell phone number.